We will accept returns from customers for purchases sent back and received by us within 14 days of receipt of the shipment on the following conditions:
1. Defective item(s) delivered;
2. The items returned to us is in its original condition; and
3. Every book returned should be accompanied by purchase receipts.
4. We will replace the defective book with a new one and no cash refund is available.
Please send your return item(s) to:
University of Malaya Press
50603 Kuala Lumpur
Should you have any inquiries regarding our Return Policy, please feel free to contact us at 03-7957 4361, 03-7967 5941, 03-03-7967 5880 or email to firstname.lastname@example.org.