The emergence of information systems (IS) has changed traditional work processes
in many industries, including the construction industry. The perceived benefits of IS
reported by researchers have motivated many construction organisations to adopt IS in
their work processes.
However, many reports indicate that IS investments failed to meet the anticipated
objectives, exceeded budget and were completed behind schedule. Findings from the
literature show that the poor rate of success in implementing IS in the construction
industry is due to the failure to address people issues within the organisation.
People issues are clearly significant, yet neglected, and need to be considered
for successful IS implementation. Thus, to measure people readiness or capabilities
of an organisation prior to implementation of IS is extremely important to ensure its
Five real cases in construction organisations presented in this book will help
managers identify the improvements needed to successfully implement IT/IS.
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